More communities in Arizona, especially in and around Phoenix, are outsourcing their property management needs. Working with the right agency can benefit a homeowners’ association (HOA) in many ways. If your HOA is already struggling with the existing agency, or hasn’t considered outsourcing at all, it is time to find a new & better option. There are numerous Phoenix HOA management companies to choose from, and each one has a few pros and cons. Below are some signs that your community needs a new agency.
- Issues in communication
HOA board members expect to communicate and get updates from the management agency on a regular basis. When that doesn’t happen, it is a clear fault of the company at work. A good HOA management service will reply to emails without day and take calls on priority. Being accessible to clients as needed is a trait worth considering. If warnings don’t work, it is time for change. Reliability is a big factor for collaborative HOA management.
- Regular conflicts
Eventually, HOA board members are residents of the community. Without a management agency in place, handling the affairs of the HOA and taking disciplinary action when needed can be hard. If your HOA is struggling with issues at hand, or the conflict between members and residents are creating unwanted and avoidable stress, it is wise to find an agency for the job.
- Lack of maintenance
One of the key tasks of an HOA management company is maintenance and upkeep of the community. From the parks and walking trails, to common amenities, the agency is in charge of everything. If there are issues with maintenance and repairs that aren’t being tackled on priority, changing the agency can help.
- Lack of transparency
HOA board members should have access to financial reports, accounting information, and other records, without restraint. If there is a lack in transparency, or the HOA management company isn’t doing enough to offer resources that the members need, there could be a case of misappropriation. A new agency can bring more clarity to the HOA management process.
The work of an HOA management agency may vary with every client. However, the standard expectations remain the same. In case your HOA is not being managed efficiently and as expected, it is necessary to evaluate the concerns. Hiring a bigger, reliable, and known HOA management company can actually help, even if that means paying a tad more than expected.
