Communication has its unique importance in every organization. They have to keep a check on the strategies they are implementing to make the communication as effective as possible.
Communication is not only limited to exchanging information rather understanding the emotions and values behind every message. Ineffective communication can lead to misunderstanding to an extent that can make the employees demoralize and frustrated.
To make the organization succeed, there must be certain policies and strategies to follow by all.
Mind your body language:
While communicating body language matters a lot. Keeping a check on the words is also essential. Kinesics explains a lot of hidden meaning in the message. The body language can go unintentionally wrong leaving a wrong impression on others. Be sure to maintain eye contact, mind your facial expression while communicating. Your posture, gestures, movement of hands explains a lot. For example, shaking legs while communicating shows that you lack confidence, crossing arms is the defensive posture.
Effective communication is essential, both in the office and in life. Extraordinary leaders like George Scorsis and others make sure they are heard and understood, but they also know the importance of listening. George Scorsis is the executive chairman of WeedMD worked on the various devise strategies and plans to attract the consumers and excel in the competition.
Focus on written communication:
Oral communication may help you but in reality, it has no value. Draft everything in written you want to communicate no matter what it is.
Everything should be documented. Oral communication can land you in trouble. In case of meetings, prepare the “minutes of the meeting” and mail it to every member who attended the meeting.
It is a training session, a warning, a reminder regarding work or certain rules and regulations always prepare a mail so that you have valid evidence and avoid the conflicting situation in the future.
Encourage Open Door Policy:
Are your employees hesitant expressing their views? If yes, you need to change the strategies and create an environment where people can come up withopinions and views.
Allow people to speak up their minds else it can create a challenging situation within the organization. Open Door policy builds the relationship within the team, motivates them, and helps create a positive environment.
Periodic Team Meetings:
Do not consider the employees just a source to accomplish the task rather value and respect them. Listening is part of effective communication. Listen to your employees.
Periodically arrange the team meeting. Ask the people what changes they need in the organization. Take the feedback, discuss the plans with them and different strategies you want to implement in the future.
Make use of social media:
Social media is one of the best platforms to communicate with customers. You can convey the message through the post and can see their views on that post.
Conversion with the people can make an organization aware of the consumer’s thoughts and behaviour; they can educate the employees and make the necessary changes in the product and services.
